Shipping & Returns | Interio Station
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Return & Exchange Policy

Shipping Policy

Introduction

Welcome to Interio Station’s Shipping Policy. This document outlines how we handle shipping and delivery for our online furniture sales. By making a purchase on our website, you agree to the terms outlined in this policy.

Shipping Options

  1. Domestic Shipping:

    • We offer shipping within India for all our furniture products.

    • Delivery times may vary based on your location. Please refer to the estimated delivery time during checkout.

  2. International Shipping:

    • At this time, we do not offer international shipping. Our services are limited to domestic customers.

Shipping Costs

  1. Free Shipping:

    • We provide free standard shipping on all orders within India.

    • Additional charges may apply for expedited shipping or special requests.

Fulfillment Speed

  1. Processing Time:

    • Orders are typically processed within 2-4 business days.

    • Customized or made-to-order items may require additional processing time.

  2. Delivery Time:

    • Estimated delivery times vary based on your location and the product.

    • You will receive a tracking number once your order ships.

Damaged or Missing Packages

  1. Damaged Items:

    • If your furniture arrives damaged, please contact our customer support within 48 hours of delivery.

    • We will arrange for a replacement or refund as needed.

  2. Missing Packages:

    • If your package is missing, please notify us within 7 days of the expected delivery date.

    • We will investigate and take appropriate action.

Restrictions and Exclusions

  1. Remote Areas:

    • Some remote areas may have limited delivery options. Please check during checkout.

  2. Assembly Services:

    • Assembly services are not included in our standard shipping.

    • If you require assembly, please contact us for additional details.

Contact Us

If you have any questions about our shipping policy, feel free to reach out to our customer support team at info@interiostation.com.

Remember that this is a template, and you should customize it to fit your specific business practices, legal requirements, and local regulations. Always consult with a legal professional to ensure compliance with applicable laws and regulations. 🚚🏠

Return & Exchange Policy

Customized Orders

At Interio Station, we take pride in creating unique and personalized furniture pieces for our customers. Each item is meticulously crafted to meet your specific requirements. Due to the customized nature of our products, we have a strict policy regarding returns, exchanges, and cancellations.

No Returns or Exchanges

Once an order is placed and confirmed, it cannot be returned or exchanged. Here’s why:

  1. Customization: Our furniture is tailored to your preferences, including dimensions, colors, materials, and finishes. These customizations are unique to each customer and cannot be resold.

  2. Quality Assurance: We thoroughly inspect each piece before delivery to ensure it meets our high standards. By adhering to a no-return policy, we maintain the quality and integrity of our products.

Cancellation Policy

  1. Cancellation Window: If you wish to cancel an order, you must do so within 24 hours of placing it. After this period, cancellations are not accepted.

  2. Cancellation Fees: A cancellation fee may apply, depending on the stage of production. This fee covers any materials or work already invested in your customized item.

Damaged or Defective Items

While we strive for perfection, unforeseen issues may arise. If your furniture arrives damaged or defective, please follow these steps:

  1. Immediate Inspection: Inspect the item upon delivery. If you notice any damage, take clear photos and notify us within 48 hours.

  2. Replacement or Repair: We will assess the situation and either arrange for a replacement or repair, depending on the severity of the issue.

Contact Us

If you have any questions or concerns about our product return policy, feel free to reach out to our customer support team at info@interiostation.com.

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